preloader

Our Clientele

Previous slide
Next slide
Lead the way

Customer Engagement

We have a well-defined client on-boarding and life-cycle management process that has been proven of service. By attempting to set expectations and stabilize both the environment and new relationships during the first 90 days after on-boarding, we can build the trust required to move into the Quarterly Change/Maintain cycle. Once strategic goals have been set for technology, we ensure that change is always followed by a period of maintenance to allow staff the chance to adopt the change and minimize pain.

This ties in with our Customer Engagement Process that ensures we start with and continue to educate in ways to maximize the value that can be achieved when working with us. Also, ensuring we continue to push continuous improvement through constant feedback from all supported users.

Feedback that is used by us to fuel continuous improvement and drive service excellence.

Our Success Story

Building ICC for Schreiber

Instrumental in building an India Captive Center for US Dairy Company which includes Data Analytics, Digital Product Development and their application support platform

TECHNOLOGY FOCUSED

voice of
customer

SriRaj Kantamneni
Executive Vice President &
Chief Information and Digital Officer (CIDO)

Doing good

with our India Capability Center

Partnering with Arthya Tech Solutions to establish our India Capability center has been a game changer for Schreiber foods.

As part of our Digitalization and Transformation journey, ICC serves as one of the hubs for managing and optimizing the technology resources, ensuring seamless collaboration and consistent delivery of IT, ultimately empowering the organization to navigate the ever-evolving technological landscape with agility and confidence.

We appreciate Arthya Tech Solutions’ commitment to excellence and look forward to continue working alongside them as we navigate the evolving complex landscape